Apple is experiencing an outage of two major digital services, with the company offering no explanation or timeline on an expected fix.
The issue began at 3:29 p.m. Pacific and impacts a subset of App Store and iTunes Store users, Apple said. Some are reporting slowdowns, while other are unable to access either store.
Unlike most Apple online service difficulties, which are usually deemed “issues,” today’s downtime is considered an outage. The root of the problem was not immediately disclosed and the company has not offered an estimated time to resolve the complication.
While not common, Apple’s various online services sometimes run into snags. In 2015, the company issued an apology for a more than 7-hour outage blamed on DNS error. More recently, a series of issues and outages snarled iCloud products and the App Store in March.
Update: Apple resolved the outage at 4:43 p.m. Pacific.